{"id":12634,"date":"2015-12-24T09:01:28","date_gmt":"2015-12-24T17:01:28","guid":{"rendered":"http:\/\/spijue.wpengine.com\/news\/chipotle-tweaks-cooking-after-e-coli-outbreak\/"},"modified":"2015-12-24T09:01:28","modified_gmt":"2015-12-24T17:01:28","slug":"chipotle-tweaks-cooking-after-e-coli-outbreak","status":"publish","type":"post","link":"https:\/\/www.juneauempire.com\/news\/chipotle-tweaks-cooking-after-e-coli-outbreak\/","title":{"rendered":"Chipotle tweaks cooking after E. coli outbreak"},"content":{"rendered":"

NEW YORK<\/strong> \u2014 After an E. coli outbreak that sickened more than 50 people, Chipotle is tweaking its cooking methods.<\/p>\n

Onions will be dipped in boiling water to kill germs before they\u2019re chopped. Raw chicken will be marinated in re-sealable plastic bags, rather than in bowls. Cilantro will be added to freshly cooked rice so the heat gets rid of microbes in the garnish.<\/p>\n

\u201cWhen you\u2019re given a project like this, you look at the universe of hazards,\u201d said Mansour Samadpour, CEO of IEH Laboratories, which was hired by Chipotle to tighten its procedures.<\/p>\n

The changes mark a dramatic turn in fortunes for Chipotle, which has surged in popularity by touting its \u201cFood With Integrity\u201d slogan. As it expanded to more than 1,900 locations, the company also sought to draw a distinction between itself and other fast-food chains that executives said use \u201cchemical additives\u201d and \u201ccheap artificial ingredients.\u201d<\/p>\n

Now, Chipotle Mexican Grill Inc. may be suffering from traits that helped define it. In its annual report in February, the Denver company noted it may be at a higher risk for foodborne illnesses because of its use of \u201cfresh produce and meats rather than frozen,\u201d and its traditional cooking methods,\u201d rather than \u201cautomation.\u201d<\/p>\n

The warning began coming to life this summer when the chain was tied to foodborne illnesses in California and Minnesota, although those cases didn\u2019t get as much attention.<\/p>\n

Then, at the end of October, E. coli cases were reported in Oregon and Washington, prompting the company to shut down 43 restaurants in those states. YouGov Brand Index said customer perceptions about Chipotle sank to their lowest level since it began tracking the company in 2007. That was before additional cases popped up in seven more states.<\/p>\n

In November, sales crashed 16 percent. Then, an unrelated norovirus outbreak sickened dozens of students at Boston College. And this week, the Centers for Disease Control and Prevention reported five more cases of E. coli in later November linked to Chipotle, which it said might be part of a different outbreak.<\/p>\n

In an editorial Wednesday, The Wall Street Journal said Chipotle\u2019s fast-food competitors could be forgiven if they indulge \u201cin a little Schadenfreude\u201d about the chain\u2019s recent troubles.<\/p>\n

The CDC hasn\u2019t identified what triggered the E. coli cases, and Chipotle executives say they may never be able to identify what made people sick.<\/p>\n

In the meantime, the company can\u2019t risk waiting to figure out what went wrong.<\/p>\n

Chipotle spokesman Chris Arnold said many of changes will be implemented in coming weeks, but that the company doesn\u2019t expect the taste of its food to suffer. Among the tweaks the company is making:<\/p>\n

\u2014Cheese will now arrive in restaurants shredded.<\/p>\n

\u2014Ingredients like onions will be macerated with lemon or lime juice to kill germs.<\/p>\n

\u201460 samples of every 2,000 pounds of steak will be tested before it\u2019s sent to stores. A similar testing program will be implemented for chicken in coming weeks. Pork and barbacoa beef are already delivered cooked in sealed bags.<\/p>\n

\u2014Tomatoes, cilantro and other ingredients will be chopped in centralized locations, rather than in stores, so they can be tested. Chipotle has said in the past that tomatoes taste better when freshly diced in restaurants. After the outbreak, Chipotle co-CEO Steve Ells changed tunes: \u201cIf I\u2019m eating a burrito that had tomatoes that were chopped in a central kitchen in the salsa or one that was chopped in house, I probably couldn\u2019t tell the difference,\u201d he said in an interview on CNBC last week.<\/p>\n

Not all chopping will be moved to centralized locations. Onions, for instance, would oxidize and smell bad if they were chopped days in advance, Samadpour said. So they will remain chopped in restaurants, along with lemons, limes and jalapenos. All will now be blanched to kill germs.<\/p>\n

Still, Chipotle\u2019s road to recovery may be long.<\/p>\n

The industry got a wake-up call in 1993, when an E. coli outbreak linked to Jack in the Box sickened hundreds and left four dead. But the scare didn\u2019t extinguish the problem. After being tied to an E. coli outbreak in late 2006 followed by a widely publicized video of rats in one of its restaurants, Taco Bell\u2019s sales fell for multiple quarters.<\/p>\n

\u201cFrustratingly, there is no good precedent for Chipotle\u2019s food safety issues,\u201d wrote RBC Capital Market analyst David Palmer. But citing Taco Bell\u2019s past troubles, he forecast a year of sales declines for Chipotle.<\/p>\n

Barclays analyst Jeffrey Bernstein has noted Chipotle\u2019s recovery may take longer than other chains that have been hurt by foodborne illnesses, because social media has increased people\u2019s awareness of such incidents.<\/p>\n

He also noted that Chipotle\u2019s \u201cFood With Integrity\u201d slogan makes the E. coli cases all the more damaging.<\/p>\n

___<\/p>\n

Follow Candice Choi at www.twitter.com\/candicechoi<\/p>\n","protected":false},"excerpt":{"rendered":"

NEW YORK \u2014 After an E. coli outbreak that sickened more than 50 people, Chipotle is tweaking its cooking methods. Onions will be dipped in boiling water to kill germs before they\u2019re chopped. Raw chicken will be marinated in re-sealable plastic bags, rather than in bowls. Cilantro will be added to freshly cooked rice so […]<\/p>\n","protected":false},"author":107,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":"","wds_primary_category":4,"footnotes":""},"categories":[4],"tags":[65],"yst_prominent_words":[],"class_list":["post-12634","post","type-post","status-publish","format-standard","hentry","category-news","tag-nation-world"],"_links":{"self":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/posts\/12634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/users\/107"}],"replies":[{"embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/comments?post=12634"}],"version-history":[{"count":0,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/posts\/12634\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/media?parent=12634"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/categories?post=12634"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/tags?post=12634"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/yst_prominent_words?post=12634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}