{"id":48413,"date":"2019-05-23T13:10:00","date_gmt":"2019-05-23T21:10:00","guid":{"rendered":"https:\/\/www.juneauempire.com\/news\/residential-group-airs-tourism-complaints-considers-what-comes-next\/"},"modified":"2019-05-23T21:12:28","modified_gmt":"2019-05-24T05:12:28","slug":"residential-group-airs-tourism-complaints-considers-what-comes-next","status":"publish","type":"post","link":"https:\/\/www.juneauempire.com\/news\/residential-group-airs-tourism-complaints-considers-what-comes-next\/","title":{"rendered":"Residential group airs tourism complaints, considers what comes next"},"content":{"rendered":"\n\t\t\t\t
Things started off tense.<\/p>\n\t\t\t\t
A handful of local tour operators and industry leaders were among the 40 or so people who attended a Thursday night Juneau Neighborhoods Affected by Tourism meeting at the Downtown Public Library. Meeting organizers made it known they weren’t pleased with the turnout.<\/p>\n\t\t\t\t
“I was not happy with having all of the industry people here,” said Kim Metcalfe, who helped organize the meeting of people from neighborhoods throughout Juneau.<\/p>\n\t\t\t\t
During her comments near the start of the meeting, Metcalfe invited those connected to the industry to leave to free up room for residents, who wished to voice their grievances with tourism.<\/p>\n\t\t\t\t
Tourism Best Management Practices Coordinator and Princess Cruises Director of Shore Operations Kirby Day and Bob Janes, Gastineau Guiding owner, said they were present specifically because they wanted to hear residents’ concerns and hopefully make improvements.<\/p>\n