{"id":68424,"date":"2021-03-04T22:30:00","date_gmt":"2021-03-05T07:30:00","guid":{"rendered":"https:\/\/www.juneauempire.com\/life\/local-business-earns-coveted-industry-award\/"},"modified":"2021-03-04T22:30:00","modified_gmt":"2021-03-05T07:30:00","slug":"local-business-earns-coveted-industry-award","status":"publish","type":"post","link":"https:\/\/www.juneauempire.com\/life\/local-business-earns-coveted-industry-award\/","title":{"rendered":"Local business earns coveted industry award"},"content":{"rendered":"<p>Willie&rsquo;s Marine of Juneau is one of 252 businesses to earn a Mercury Marine Service Customer Satisfaction Index Award.<\/p>\n<p>The award recognizes Mercury dealers who meet criteria, including being a Mercury Premier or Certified Service level dealer; meeting the minimum amount of Service CSI surveys returned in a year; and maintaining a rolling 12-month average of a CSI score of 94 or higher, according to Mercury Marine.<\/p>\n<p>&ldquo;As our certified Mercury Marine technician, Derek Lofstrom has put a lot of work into achieving the CSI award with Mercury Marine. This award signifies a high level of individual customer satisfaction with our dealership and our technician,&rdquo; said owners Robin and Collin Rielly in a statement shared by email. &ldquo;It is a highly regarded award in the industry. We are very proud of Derek and honored to have received it being a small marine business in Southeast Alaska.&rdquo;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>They&rsquo;re one of 252 nationwide to earn the honor. <\/p>\n","protected":false},"author":106,"featured_media":68425,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":"","wds_primary_category":7,"footnotes":""},"categories":[7],"tags":[],"yst_prominent_words":[],"class_list":["post-68424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-life"],"_links":{"self":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/posts\/68424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/comments?post=68424"}],"version-history":[{"count":0,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/posts\/68424\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/media\/68425"}],"wp:attachment":[{"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/media?parent=68424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/categories?post=68424"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/tags?post=68424"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.juneauempire.com\/wp-json\/wp\/v2\/yst_prominent_words?post=68424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}