Public Service Recognition Week will wrapped up Saturday. But, the work of public servants goes on, and changes each day to meet the community’s needs, said Rorie Watt, city manager for the City and Borough of Juneau.<\/p>\n
“It’s been a long year, and a lot of people are working very hard,” Watt said in a phone interview this week. “I really appreciate the incredible spectrum of things that city employees do. It’s a fascinating organizational chart.” He added that city workers do jobs as varied as managing utilities, maintaining roads, protecting citizens and the waterfront and operating recreational facilities.<\/p>\n
Watt said that over the last year, public servants have learned to flex new muscles and tackle new and different tasks while continuing to keep things running smoothly in the face of unprecedented health and economic emergencies.<\/p>\n
“We’ve been living in two worlds. Our normal world is reliable, predictable municipal service. That’s everything from EMTs to swimming pools to parking enforcement. Many of these things were greatly disrupted due to COVID,” he said.<\/p>\n
Watt said that the city’s COVID-19 response challenged employees to do things they never anticipated.<\/p>\n
“Everything from crafting and recommending public policy to holding vaccination clinics. It was all very ad hoc. People learned to work with each other in different ways,” he said.<\/p>\n
Watt said that many staff members took on dual roles as department heads were drafted into different types of work.<\/p>\n
“We have lots of hard-working people with good instincts,” he said.<\/p>\n
Watt said that department heads worked together to redeploy staff members during the early stages of the pandemic.<\/p>\n
“We acknowledged we were closing down the pool. What else can we do with the staff? Lifeguards cleaned busses and did airport testing,” he said.<\/p>\n