River guides with Alaska Travel Adventures take a practice run through rapids on the Mendenhall River.

River guides with Alaska Travel Adventures take a practice run through rapids on the Mendenhall River.

Forest Service ties the knot with its new tour permits

Tom Stewart is in the business of weddings. Now, he’s in one of his own.

On Friday, the U.S. Forest Service announced the names of 15 companies that have won the lucrative rights to bring tourists into the Mendenhall Glacier National Recreation Area.

The smallest of those 15 was Stewart’s business, Alaska Weddings on Ice, which was given 50 permits to take bride, groom and wedding party to Nugget Falls. Alaska Weddings on Ice is effectively married to the glacier.

“It’s a unique location to do wedding ceremonies,” Stewart said.

While more parties prefer his helicopter options — getting married on top of the glacier, rather than in front of it — there’s an adventurous set that doesn’t mind walking 20-25 muddy minutes in gown and tux.

“A lot of folks want to go out there,” Stewart said. “It’s probably one of the most accessible glaciers in the country.”

That accessibility poses both problems and opportunities for the U.S. Forest Service, which manages the Mendenhall area to support about 465,000 tourists per year.

“We’re definitely at capacity,” said Brad Orr, Juneau District Ranger for the Forest Service.

In summer 2015, Juneau received 977,000 tourists. In the Forest Service’s experience, about half of Juneau’s tourists visit the glacier.

Those half-million people almost always arrive in the five months between May and September. To keep things manageable, the Forest Service doles out permitted “service days” to Juneau tour providers. A service day is one tourist visiting the Mendenhall Glacier for one day. Anyone who goes to the glacier on their own doesn’t need a permit, but each bus company or taxi service carrying a tourist needs to have one. This summer, for the first time in 19 years, the Forest Service changed the way in which it distributes service days. In an open process, it solicited requests from companies interested in some of in 239,000 service days — almost half of all allowed by the Forest Service.

For those 239,000 service days, the Forest Service got almost 640,000 requests, spread among 18 companies.

“We expected there to be a lot of interest, but I guess we weren’t expecting more than three times the (available permits),” Orr said. “That was a bit of a surprise.”

This winter, the Forest Service is starting a long-term planning process to figure out how to accommodate more people at the glacier. That might include plans for new trails, bigger bathrooms, more parking or something else entirely. The goal is to have something in place by 2020, when these new service permits expire.

With that deadline years away, the Forest Service winnowed this year’s applicants with a competitive process that took into account past performance, the quality of the application and whether the tours promised to take people onto trails and away from the overcrowded visitor center.

Gastineau Guiding, which offers guided tours away from the center, was awarded more than 40,000 service days.

In comparison, Juneau Tours and Alaska Coach Tours, which have long service records but were competing for access to the visitor center, were awarded 66,000 and 45,000 service days, respectively.

Glacier Taxi, Dolphin Tours LLC and Last Chance Tours got zero service days. Those three companies each have other permits that won’t expire until 2020, allowing them to continue operations.

“It was a competitive process, and they just didn’t compete as well as the others,” Orr said. “When you have a limited number to distribute out and it’s a competitive process, then unfortunately, some are not going to fare as well.”

Five companies were awarded service days for the first time: 12th Street Taxi & Tours; Admiralty Excursions, First Student, Liquid Alaska Tours, and World Cycling Tours.

“We’re starting a new service here in Juneau: bicycle tours and bicycle rentals,” said Roland Pope of World Cycling Tours.

His company won 3,400 service days’ worth of permits to run tours up the Powerline Trail.

“The only way to get to the Powerline Trail is by walking or biking,” he said, “so nobody bid on them.”

Each company is required to pay the Forest Service for each service day — $1.63 per person this year. Next summer, the Mendenhall Visitor Center fee will be included; it’ll go up to $6.65 per person.

“That was the easy part,” Pope said of the application process. “This’ll be hard. Hopefully, it’s not a rainy summer.”

He laughed at the idea that the permit process is a marriage with the Forest Service.

“It might be,” he said, “but they’re the boss.”

More in News

(Juneau Empire file photo)
Aurora forecast through the week of Feb. 1

These forecasts are courtesy of the University of Alaska Fairbanks’ Geophysical Institute… Continue reading

Two flags with pro-life themes, including the lower one added this week to one that’s been up for more than a year, fly along with the U.S. and Alaska state flags at the Governor’s House on Tuesday. (Mark Sabbatini / Juneau Empire)
Doublespeak: Dunleavy adds second flag proclaiming pro-life allegiance at Governor’s House

First flag that’s been up for more than a year joined by second, more declarative banner.

Students play trumpets at the first annual Jazz Fest in 2024. (Photo courtesy of Sandy Fortier)
Join the second annual Juneau Jazz Fest to beat the winter blues

Four-day music festival brings education of students and Southeast community together.

Frank Richards, president of the Alaska Gasline Development Corp., speaks at a Jan. 6, 2025, news conference held in Anchorage by Gov. Mike Dunleavy. Dunleavy and Randy Ruaro, executive director of the Alaska Industrial Development and Export Authority, are standing behind RIchards. (Yereth Rosen/Alaska Beacon)
For fourth consecutive year, gas pipeline boss is Alaska’s top-paid public executive

Sen. Bert Stedman, R-Sitka, had the highest compensation among state legislators after all got pay hike.

Juneau Assembly Member Maureen Hall (left) and Mayor Beth Weldon (center) talk to residents during a break in an Assembly meeting Monday, Feb. 3, 2025, about the establishment of a Local Improvement District that would require homeowners in the area to pay nearly $6,300 each for barriers to protect against glacial outburst floods. (Mark Sabbatini / Juneau Empire)
Flood district plan charging property owners nearly $6,300 each gets unanimous OK from Assembly

117 objections filed for 466 properties in Mendenhall Valley deemed vulnerable to glacial floods.

(Michael Penn / Juneau Empire file photo)
Police calls for Sunday, Feb. 2, 2025

This report contains public information from law enforcement and public safety agencies.

(Michael Penn / Juneau Empire file photo)
Police calls for Saturday, Feb. 1, 2025

This report contains public information from law enforcement and public safety agencies.

(Michael Penn / Juneau Empire file photo)
Police calls for Friday, Jan. 31, 2025

This report contains public information from law enforcement and public safety agencies.

University of Alaska President Pat Pitney gives the State of the University address in Juneau on Jan. 30, 2025. She highlighted the wide variety of educational and vocational programs as creating opportunities for students, and for industries to invest in workforce development and the future of Alaska’s economy. (Corinne Smith/Alaska Beacon)
University of Alaska president highlights impact on workforce, research and economy in address

Pat Pitney also warns “headwinds” are coming with federal executive orders and potential budget cuts.

Most Read